FAQ
Here are some of our most common questions:
GENERAL
Health is key to being able to experience happiness. Our philosophy can be summed up by our moto “Look After Yourself”. We provide you with nourishment so that you can take care of yourself, as well as those around you. When you’re healthy, everyone benefits.
Emma & Tom's was founded by childhood friends Emma and Tom. In the late 70's, they met at Harold Holt Memorial Pool, taking swimming lessons. In 2004 they decided to launch a company together, sharing their love for health and happiness.
Emma Welsh is the CEO of Emma and Tom's.
We try and keep it as simple as possible when it comes to developing our products. All of our products share three common characteristics: they are made from all natural ingredients, are minimally processed and have no added sugar.
Everything we produce is free from anything artificial; nasty chemicals that can extend shelf life but can destroy nutrient value. We flash pasteurise and cold fill our juices as we try to minimise the amount of processing. Having all natural products, without preservatives, using minimal processing means that in order to maintain the quality and integrity of our juice they need to be stored at or below 4 degrees Celsius.
All of our products are vegan friendly.
JUICES & SMOOTHIES
All our fruits are cold pressed, flash pasteurised (very short time) and cold filled at 4°C. After bottling, the juices are kept refrigerated until you pick it up from the fridge at your favourite local café/store! This retains the true flavour and natural goodness of the fruit and provides a crisp, fresh juice that is as close to the original fruit as possible while eliminating food safety issues.
In order to ensure a safe-for-consumption product, we need to heat treat the product to kill harmful pathogens such as E. coli, Salmonella and Listeria that can cause food-borne illnesses.
We use whole, real chunks of fruits with no preservatives, additives, artificial colourings, artificial flavourings and added sugar. Each bottle of the whole fruit smoothies range contains dietary fibre that provides about 20% of your daily fibre requirement and at least 2 portions of whole fruit.
All of our juices and smoothies are vegan, gluten free, and free from additives, preservatives, concentrates and added sugar.
Most of our juices are halal and kosher certified. Please contact us at info@emmaandtom.com for confirmation of the product of concern.
Our juices and smoothies are not primarily designed for a weight loss program or as a meal replacement. Our philosophy is to help all Australians look after themselves by offering nutritious minimally processed whole fruit products that taste great. We believe in moderation.
Yes they are!
SNACKS RANGE
All of our Superfood Balls are gluten free. Our Oat Bites are not gluten free.
All of our Superfood Balls are vegan. Our Oat Bites contain honey.
Our Cacao & Vanilla Superfood Ball contains NO NUT ingredients. While we have a strict clean down protocol, these products are made on the same equipment and facility that produce products containing peanut and tree nuts.
PROBIOTIC & PREBIOTIC RANGE
Probiotics are “good” bacteria that have been proven in clinical trials to be beneficial to human health. Prebiotics are certain plant fibres that are indigestible to human but are important source of food and environment to the trillions of good bacteria that live within us, known as “microbiome”. Our functional juices contain Probiotic Lactobacillus casei, one of the world’s most researched probiotic strain, Prebiotics Acacia fibre and Chicory fibre to support good digestion and immunity, and a thriving gut microbiome.
Each serve of 250ml contains minimum of 1 billion probiotics.
Many probiotic strains are cultivated in dairy culture. However, ours are not which makes this range totally vegan approved!